Shipping policy

Shipping & Delivery

Processing Time:

- Within 5 working days.
- Please note that our courier does not deliver on Fridays.

Special Cases:

- For order exchanges, if the product is not available in stock, it will need to be manufactured. This process takes up to 10 working days.

Shipping fees

- Greater Cairo: 50 EGP - Alexandria:60 EGP
- Delta:60 EGP
- Upper Egypt:80 EGP - Red Sea:120 EGP
- South Sinai:130 EGP
- North Coast: 140 EGP

If you have any questions or need further assistance, please contact our customer service team.

Shipping & Delivery

Processing time: 5 working days. (excluding Fridays & Saturdays)

If the item is out of stock, it will be pre ordered which takes up to 10 working days.

EXCHANGE processing time: up to 10 working days (if item is out of stock)

Important: During major sales or holiday periods, delivery times may be longer than usual due to high volume.

Exchange & Refund

Returns/exchanges accepted within 14 days of delivery; Items must be Not Used.
50 EGP shipping fee applies

Processing Times:
Exchanges: 5-10 working days (depending on stock availability)
Refunds: 10 working days

Customer support

Need Help?
Our dedicated support team is here for you.

Whatsapp
Facebook: https://www.facebook.com/shoezed Instagram: https://www.instagram.com/shoezed

Backing Egyptian craftsmen

We partner with skilled local craftsmen to create unique, high-quality shoes, supporting the working class and contributing to the local economy.

Size 43 is only here!

We're thrilled to offer Size 43 in select styles!
Say goodbye to size struggles! Shop now.

Delivery: 10 working days
Price: +100 EGP (standard prices)